PRIVACY POLICY

Last updated: 19.5.25

Magnifico Live respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, and postal address

  • Information relating to bookings, event attendance or enquiries

  • IP address and usage data when visiting our website

  • Any other information you choose to provide, including via email or social media

2. How We Collect Your Information

We collect personal information when you:

  • Contact us through our website, email, or social media platforms such as Facebook or Instagram

  • Subscribe to our mailing list via Mailchimp or Squarespace

  • Make a booking or attend an event (either via TryBooking, directly through a venue, or via another platform)

  • Participate in promotions, surveys or competitions

  • Use our website or interact with our online content

3. Why We Collect Your Information

We collect and use your personal information to:

  • Manage bookings and provide services

  • Communicate with you and respond to enquiries

  • Send updates, marketing material, and event announcements

  • Improve our website and customer experience

  • Comply with legal obligations

You can opt out of marketing communications at any time by clicking ‘unsubscribe’ in our emails or contacting us directly.

4. How We Store and Protect Your Information

We store your information securely using trusted third-party platforms such as Mailchimp, Squarespace, and TryBooking. We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. While we take data security seriously, no online platform can be guaranteed 100% secure.

We do not store or collect your credit card or payment details directly. All payment processing is handled securely by third-party providers.

5. Disclosure to Third Parties

We do not sell or trade your personal information. We may share your data with:

  • Email marketing platforms such as Mailchimp

  • Event ticketing platforms such as TryBooking

  • Venues or partners involved in events you attend

  • Website and analytics service providers

  • Legal authorities when required by law

All third parties are required to protect your information in line with applicable privacy laws.

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect data on how users interact with our site. This helps us improve your browsing experience. You can disable cookies via your browser settings, but this may affect some site functionality.

7. Access and Correction

You have the right to access or correct the personal information we hold about you. To make a request, please contact us at the email below. We will respond within a reasonable timeframe.

8. Contact Us

If you have any questions about this policy or how your information is handled, please contact:

Magnifico Live
Email: info@magnifico.au
Website: www.magnifico.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.